Behind the Scenes: Slack Experience Upgrades

In this behind-the-scenes stream, PagerDuty engineering and product teams show all-new incident management capabilities on PagerDuty’s Slack App, walking you through the architecture of how we built it.

What We’ll Cover: Dedicated incident channels, one-click incident declaration, centralized configuration, and new commands to page responders directly from Slack.

Who Is This For? Engineering & DevOps Leaders Site Reliability Engineers (SREs) & DevOps Engineers System Administrators & PagerDuty Admins

PagerDuty is an incident management and real-time operations platform powered by AI designed to help teams detect, respond to, and resolve critical issues faster. For developers, PagerDuty streamlines on-call management, automates alerting, and integrates seamlessly with popular tools like Slack, GitHub, and AWS. Whether you’re building, deploying, or maintaining services, PagerDuty empowers engineering teams to minimise downtime, collaborate efficiently, and deliver reliable digital experiences. Learn more at https://www.pagerduty.com/.